FAQs

How to start customization?

You can send your design to us, and we will mock up the design for you.

What are your payment terms?

PayPal, Credit Card, Western Union,  Alibaba trade assurance order, Bank Transfer

PayPal, Credit Card, Western Union,  Alibaba trade assurance order, Bank Transfer

Yes, we can provide free samples and the freight is paid by the customer.

What is your minimum order quantity?

Our MOQ is 1 piece.

How long to get my order?

The production lead time is about 7 days, and the transportation lead time is 5 to 10 days.

Do you accept OEM customization?

We accept OEM/ODM service.

How can we guarantee quality?

Before mass production, always provide pre-production samples;

Always perform a final inspection before shipment.

Where is your factory located? How can I visit there?

We are in Xiamen, China

What is your shipping method?

According to your needs, we can provide sea, air, and express delivery.

OUR ADDRESS

China

Unit 1, 2/F, Phase 1, No. 100, Dongren West 2nd Road, Xinglin, Xiamen, Fujian

Email:  sales@xmsmileboy.com

Phone:  +86 136 2706 9537

CONTACT US

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find.